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<channel>
	<title>Identity Kitchen</title>
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	<link>http://identitykitchen.com</link>
	<description>Branding, Identity and Custom Web Design</description>
	<lastBuildDate>Fri, 05 Mar 2010 01:12:58 +0000</lastBuildDate>
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		<title>About the scholarship</title>
		<link>http://identitykitchen.com/2010/03/about-the-scholarship/</link>
		<comments>http://identitykitchen.com/2010/03/about-the-scholarship/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 01:12:58 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[branding for photographers]]></category>
		<category><![CDATA[photography logos]]></category>
		<category><![CDATA[photography scholarship]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1357</guid>
		<description><![CDATA[
Wow! The entries to our scholarship have been overwhelming and amazing. The work is so impressive.
The selection process will work like this. While at WPPI, there will be a selection committee of myself, Justine Ungaro of Justine Ungaro Studios and Nicole Wolf of SOTA Dzine two of our favorite absolute favorite photographers. We will be choosing [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/03/IDKScholarshipWinner.jpg"><img class="aligncenter size-full wp-image-1360" title="IDKScholarshipWinner" src="http://identitykitchen.com/design/wp-content/uploads/2010/03/IDKScholarshipWinner.jpg" alt="" width="750" height="600" /></a></p>
<p>Wow! The entries to our scholarship have been overwhelming and amazing. The work is so impressive.</p>
<p>The selection process will work like this. While at WPPI, there will be a selection committee of myself, Justine Ungaro of <a href="http://http://www.justineungaro.com/">Justine Ungaro Studios</a> and Nicole Wolf of <a href="http://sotaweddings.com/" target="_blank">SOTA Dzine</a> two of our favorite absolute favorite photographers. We will be choosing the best 3-5 entries, which we will be posting on the blog and FaceBook to be voted on the week of March 15th. The entry with the most votes will win an identity for your photography business, created by us worth $3000.</p>
<p>Best of luck everyone!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Last Day for entries</title>
		<link>http://identitykitchen.com/2010/03/last-day-for-entries/</link>
		<comments>http://identitykitchen.com/2010/03/last-day-for-entries/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 20:17:49 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[Website Launch]]></category>
		<category><![CDATA[branding for photographers]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[logo contest]]></category>
		<category><![CDATA[photography logo]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1354</guid>
		<description><![CDATA[Today is our last day for entries to our scholarship giveaway. Entries can be emailed to info@identitykitchen.com until midnight EST tonight March 1, 2010. For details please see: http://bit.ly/a1lEA2
]]></description>
			<content:encoded><![CDATA[<p>Today is our last day for entries to our scholarship giveaway. Entries can be emailed to info@identitykitchen.com until midnight EST tonight March 1, 2010. For details please see: http://bit.ly/a1lEA2</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The DIY of Branding: The Contemporary Collection</title>
		<link>http://identitykitchen.com/2010/02/the-diy-of-branding-the-contemporary-collection/</link>
		<comments>http://identitykitchen.com/2010/02/the-diy-of-branding-the-contemporary-collection/#comments</comments>
		<pubDate>Tue, 23 Feb 2010 20:11:35 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[Identity Cafe]]></category>
		<category><![CDATA[branding templates]]></category>
		<category><![CDATA[design templates]]></category>
		<category><![CDATA[Marketing templates]]></category>
		<category><![CDATA[templates for photographers]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1347</guid>
		<description><![CDATA[We started Identity Cafe to help small businesses and photographers market themselves in a professional way. Our marketing collections give you everything you need to brand yourself in a clean and modern way. They are fully and easily customizable. Change the colors or fonts or add your logo to match your website. It is a [...]]]></description>
			<content:encoded><![CDATA[<p>We started <a href="http://www.identitycafe.com/" target="_self">Identity Cafe</a> to help small businesses and photographers market themselves in a professional way. Our marketing collections give you everything you need to brand yourself in a clean and modern way. They are fully and easily customizable. Change the colors or fonts or add your logo to match your website. It is a great way to start your business off on the right foot without breaking the bank.</p>
<p>Each set contains:<br />
two-sided business card<br />
letterhead<br />
business envelope<br />
folded note card<br />
gift certificate<br />
mailing label<br />
sticker (to brand your packaging)</p>
<p>The first set we would like to feature is our <a href="http://www.identitycafe.com/collections/marketing-branding-collections/products/contemporary-identity-collection" target="_blank">Contemporary Branding Collection</a>. This collection is bold and ultra modern, the perfect showcase for your photos or product line.</p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/MODERN_COLLECTION.jpg"><img class="aligncenter size-full wp-image-1348" title="MODERN_COLLECTION" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/MODERN_COLLECTION.jpg" alt="" width="750" height="470" /></a></p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/MODERN_COLLECTION2.jpg"><img class="aligncenter size-full wp-image-1349" title="MODERN_COLLECTION2" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/MODERN_COLLECTION2.jpg" alt="" width="750" height="470" /></a></p>
<p>Templates can be printed through WHCC.com, jakprints.com, and/or your local printer. They can also be saved as pdf to be made available to your clients via email.</p>
<p>Files are layered Photoshop CS3 or newer and are instantly downloadable from an email sent immediately after checkout.</p>
<p>Photography by Justine Ungaro.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Have we taken branding a bit too far?</title>
		<link>http://identitykitchen.com/2010/02/have-we-taken-branding-a-bit-too-far/</link>
		<comments>http://identitykitchen.com/2010/02/have-we-taken-branding-a-bit-too-far/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 17:59:46 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[freshly baked brands]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1342</guid>
		<description><![CDATA[
Hideous photo taken with my iphone which I believe had both flour and butter on the lens ;)
]]></description>
			<content:encoded><![CDATA[<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/cookies.jpg"><img class="aligncenter size-full wp-image-1343" title="cookies" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/cookies.jpg" alt="" width="600" height="800" /></a></p>
<p>Hideous photo taken with my iphone which I believe had both flour and butter on the lens ;)</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Automation is great&#8230;</title>
		<link>http://identitykitchen.com/2010/02/automation-is-great/</link>
		<comments>http://identitykitchen.com/2010/02/automation-is-great/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 20:33:32 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[the business]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1317</guid>
		<description><![CDATA[
Automation is great&#8230;sometimes. And sometimes it can really backfire. In a method to keep better track of our inquiries we set up an automatic feed into a folder, and when we tried to access the folder we could see lots of inquiries without any contact information. Needless to say, our grand automation scheme did not [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/inv9.jpg"><img class="size-full wp-image-1318 alignleft" style="border: 10px solid white;" title="inv9" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/inv9.jpg" alt="" width="294" height="321" /></a></p>
<p>Automation is great&#8230;sometimes. And sometimes it can really backfire. In a method to keep better track of our inquiries we set up an automatic feed into a folder, and when we tried to access the folder we could see lots of inquiries without any contact information. Needless to say, our grand automation scheme did not work. Oops. We have since fixed the problem, but we worry that we may have missed some of your requests for more information.</p>
<p>So&#8230;&#8230; if you have contacted us recently about information and not heard back, we are so very sorry. Please, please, please contact us again. Our clients are our business, and we do not take you for granted.</p>
<p>photo credit: <a href="http://www.ebaumsworld.com/pictures/view/229930" target="_blank">Really Bad Inventions</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Toot toot</title>
		<link>http://identitykitchen.com/2010/02/toot-toot/</link>
		<comments>http://identitykitchen.com/2010/02/toot-toot/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 20:07:50 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[awards and accolades]]></category>
		<category><![CDATA[award winning identity design]]></category>
		<category><![CDATA[award winning logo design]]></category>
		<category><![CDATA[Logo Lounge]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1298</guid>
		<description><![CDATA[
We are thrilled to be included in the LogoLounge Master&#8217;s series. We received the book last week, and to be represented in a publication alongside of Louise Fili and Duffy + Partners (two design firms we worship) is an honor indeed. We had so much fun creating the identity for Johse Parker it is a [...]]]></description>
			<content:encoded><![CDATA[<p><em><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/LogoLoungeWinner.jpg"><img class="aligncenter size-full wp-image-1307" title="LogoLoungeWinner" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/LogoLoungeWinner.jpg" alt="" width="750" height="468" /></a></em></p>
<p>We are thrilled to be included in the LogoLounge Master&#8217;s series. We received the book last week, and to be represented in a publication alongside of <a href="http://www.louisefili.com/" target="_blank">Louise Fili</a> and <a href="http://www.duffy.com/" target="_blank">Duffy + Partners</a> (two design firms we worship) is an honor indeed. We had so much fun creating the identity for <a href="http://identitykitchen.com/work/photography-brands/johse-parker-photography/" target="_self">Johse Parker</a> it is a pure bonus to be recognized for our efforts.</p>
<p><em>LogoLounge Master Library, Volume 1, is the beginning of a new series of books by the authors of </em><em>LogoLounge, featuring the ultimate collection of logos by category. The first book will focus on logos featuring crests and initials. As with Rockport&#8217;s other books on logos, this series has the same inspirational draw, featuring over 3,000 logos. Constantly looking for fresh inspiration, designers can use this new series to take a more focused look at core logo applications.</em></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Studio Diana &#8211; a very inspired Brand</title>
		<link>http://identitykitchen.com/2010/02/studio-diana-a-very-inspired-brand/</link>
		<comments>http://identitykitchen.com/2010/02/studio-diana-a-very-inspired-brand/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 23:38:01 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[freshly baked brands]]></category>
		<category><![CDATA[brand design]]></category>
		<category><![CDATA[brand design los angeles]]></category>
		<category><![CDATA[branding for photographers]]></category>
		<category><![CDATA[identity design]]></category>
		<category><![CDATA[photography branding]]></category>
		<category><![CDATA[studio diana]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1283</guid>
		<description><![CDATA[Because we have the pleasure of knowing Diana Adams and her daughter Justine Ungaro so well, we were particularly inspired when re-creating their brand. Diana Adams has been running an uber successful photography studio in Old Town Fairfax, and spent 15 years as one of DC&#8217;s top wedding photographers. In 2003, Diana&#8217;s daughter Justine joined [...]]]></description>
			<content:encoded><![CDATA[<p>Because we have the pleasure of knowing Diana Adams and her daughter Justine Ungaro so well, we were particularly inspired when re-creating their brand. Diana Adams has been running an uber successful photography studio in Old Town Fairfax, and spent 15 years as one of DC&#8217;s top wedding photographers. In 2003, Diana&#8217;s daughter Justine joined the studio taking over wedding business with Jenni Green, allowing her mother to focus on her first love, portraits. The studio was a-changin&#8217; and needed a fresh and more modern brand lift, to be inclusive of the new talent, but also needed to honor the outstanding business Diana&#8217;s gorgeous work had established.</p>
<p>This was some of the inspiration we received to help us understand what resonated with them. Notice, the rooms and fashion. You can start to feel their look starting to brew. The final brand felt very much like a magazine, including the layout of their site.</p>
<p>Words to describe their style, work and brand:</p>
<p>sophisticated<br />
classic<br />
fashionable<br />
a little sassy<br />
1960&#8217;s<br />
subtle<br />
friendly<br />
boutique hotel<br />
european<br />
spunky<br />
crisp<br />
fun</p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/Inspiration.jpg"><img class="aligncenter size-full wp-image-1288" title="Inspiration" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/Inspiration.jpg" alt="" width="700" height="500" /></a></p>
<p>We decided to keep the moon shape (for goddess Diana), as it had been a recognizable representation of her business for over 20 years. We then streamlined the type giving the moon more importance as it now replaced the O. We also created a separate Weddings and Portraits logo. Below is the before and after.</p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/OldSDlogo.jpg"><img class="aligncenter size-full wp-image-1287" title="OldSDlogo" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/OldSDlogo.jpg" alt="" width="300" height="300" /></a></p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/STUDIO_DIANA_WED_LOGO.jpg"><img class="aligncenter size-full wp-image-1285" title="STUDIO_DIANA_WED_LOGO" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/STUDIO_DIANA_WED_LOGO.jpg" alt="" width="700" height="410" /></a><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/STUDIO_DIANA_PORTRAIT.jpg"><img class="aligncenter size-full wp-image-1286" title="STUDIO_DIANA_PORTRAIT" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/STUDIO_DIANA_PORTRAIT.jpg" alt="" width="700" height="410" /></a>Their extensive custom portfolio <a href="http://en.wikipedia.org/wiki/Blog" target="_blank">blogsite</a> was custom designed with their collective needs in mind. Author driven blogfeed with silhouettes taken from the inspired photo shoot by Nicole Wolf of <a href="http://sotaweddings.com/" target="_blank">Sota DZine</a>. It includes separate sections for weddings and portraits and multiple galleries for each photographer. They also include a &#8220;People We Love&#8221; section, so their brides can experience their extensive wedding expertise when visiting the Studio Diana site. Visit <a href="http://studiodiana.com/" target="_blank">Studio Diana</a> here.</p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/02SDHomePg.jpg"><img class="aligncenter size-full wp-image-1289" title="02SDHomePg" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/02SDHomePg.jpg" alt="" width="700" height="410" /></a></p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/02SDHomePg.jpg"></a><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/03SDWeddings1.jpg"><img class="aligncenter size-full wp-image-1291" title="03SDWeddings" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/03SDWeddings1.jpg" alt="" width="700" height="410" /></a></p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/03SDWeddings1.jpg"></a><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/04SDBlog.jpg"></a><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/AboutUs1.jpg"><img class="aligncenter size-full wp-image-1294" title="AboutUs" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/AboutUs1.jpg" alt="" width="700" height="469" /></a></p>
<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/AboutUs1.jpg"></a><img class="aligncenter size-full wp-image-1292" title="04SDBlog" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/04SDBlog.jpg" alt="" width="700" height="410" /></p>
<p>We are honored to be a part of their new brand. Beautiful digs for some gorgeous ladies. On a side note, since launching their new custom portfolio blogsite last month, they have booked twice as many weddings as the same time last year. And that is just the beginning.</p>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>Why We Use WordPress</title>
		<link>http://identitykitchen.com/2010/02/why-we-use-wordpress/</link>
		<comments>http://identitykitchen.com/2010/02/why-we-use-wordpress/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 19:58:41 +0000</pubDate>
		<dc:creator>Marty</dc:creator>
				<category><![CDATA[SEO & Web Presence]]></category>
		<category><![CDATA[web presence]]></category>
		<category><![CDATA[wordpress]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1262</guid>
		<description><![CDATA[Years ago, it was only necessary to have a website. Then blogs became  important. Now you need to think about social media with tools like  Twitter and Facebook.
If your business has a second or third off-shoot with its own site and  own blog, you could easily have 4 or more places to [...]]]></description>
			<content:encoded><![CDATA[<p>Years ago, it was only necessary to have a website. Then blogs became  important. Now you need to think about social media with tools like  Twitter and Facebook.</p>
<p>If your business has a second or third off-shoot with its own site and  own blog, you could easily have 4 or more places to login and update.  Add to that an order fulfillment service or payment gateway and all the  social media sites&#8230; That&#8217;s a lot. Too much.</p>
<p>You should no  longer consider these things as separate entities but should consider  them different pieces of a web presence. The more we can consolidate  the management of that web presence, the easier our life will be.</p>
<h2>Some  Goals</h2>
<p>Let&#8217;s assume for a minute that we can combine our  website and blog into one site. Because we can. And we should.</p>
<p>There  a few things that we should aim for in this all-in-one site. :</p>
<ul>
<li>It  should be easy to use.</li>
<li>It should be able to handle any type of  content &#8211; video, photos, text, etc.</li>
<li>It should have great search  engine visibility.</li>
<li>It should allow visitors to connect via:
<ul>
<li>Ability  to leave comments</li>
<li>Accessible links to social networks and  other sites.</li>
<li>Feeds from twitter, etc.</li>
</ul>
</li>
<li>It should  publish an RSS feed, which:
<ul>
<li>Allows people to subscribe</li>
<li>Can  push content to directories and aggregators (great for building links)</li>
<li>Can  push links to Twitter, Facebook, etc.</li>
</ul>
</li>
</ul>
<p>Some  technical considerations:</p>
<ul>
<li>No Flash.
<ul>
<li>Search  engines can&#8217;t read Flash sites.</li>
<li>Flash elements, like an animated  logo or header are okay. Not the whole page.</li>
</ul>
</li>
<li>HTML and CSS  based.
<ul>
<li>Makes it crawlable by search engines.</li>
<li>Makes  it visible to iPhone (and now iPad) users</li>
</ul>
</li>
<li>It should include  a Content Management System (CMS).
<ul>
<li>allows a user to update  content</li>
<li>No need to know anything about HTML code</li>
<li>No need  to call a web designer every time something needs updating.</li>
</ul>
</li>
</ul>
<p>WordPress  is all of those things.</p>
<h2>The Two Versions of WordPress</h2>
<p>Just  to be clear, there are two versions of WordPress. One is hosted at  WordPress.com. One is downloaded from WordPress.org then installed and  hosted on your own server. At WordPress.com there is little to no  customization allowed and you get yourname.wordpress.com. (While you can  pay to point your own domain there, it is not ideal and there are many  other reasons not to use that version but that is a topic of its own).</p>
<p>The  version you want and the version we use is the self-hosted version from  WordPress.org. While typically known as a blogging platform, and at  WordPress.com that is all it is, the self-hosted WordPress is fully  customizable and can be made to do just about anything.</p>
<p>Looking  back at our list, WordPress has all of our requirements built in. We can  have portfolio style pages, a blog section with built-in comments,  image galleries, and it automatically creates an RSS feed.</p>
<p>And if that is not enough&#8230;</p>
<h2>Google Loves WordPress</h2>
<p>Perhaps the biggest reason to use WordPress is that it takes care of  most of the on-page SEO issues that you need to worry about right out of  the box. With the right plugins and settings, it can be made to work  even better and is in fact recognized by Google as the #1 CMS to use for  SEO.</p>
<p>Matt Cutts is the head of the spam (actually anti-spam)  department at Google, which makes him basically THE authority on SEO. Why is the head of spam the authority on SEO? Because to combat spam, you need to know the difference between good content and spam and then tweak the Google process for discovering good content. There is probably no one more directly connected to the process of how and why sites rank or don&#8217;t rank in Google.</p>
<p>In  this video, he does a great job of explaining what Google looks for, why WordPress is ideal and why he uses it himself. He gets into some tech talk but makes it very accessible. It is well  worth watching for anyone interested in blogging and/or improving their  site&#8217;s SEO.﻿</p>
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<p><strong>Meet Marty</strong>&#8230;Marty Thornley is our Gourmet WordPress Chef and Code Connoisseur. He is the programming genius behind our custom portfolio blogsites and is an integral part of the IDK team. Marty will always go the extra mile to break the barriers and create open source sites that work for the unique business models of our clients. He will be writing posts about SEO, social media and all things blogsites. Feel free to leave Marty a comment or email him directly at marty@identitykitchen.com, he generously shares his brilliance and for that we are so grateful.</p>
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		<title>We have some winners!</title>
		<link>http://identitykitchen.com/2010/02/we-have-some-winners/</link>
		<comments>http://identitykitchen.com/2010/02/we-have-some-winners/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 22:10:20 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[giveaway]]></category>
		<category><![CDATA[templates for photgraphers]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1249</guid>
		<description><![CDATA[Thanks to everyone who entered our Identity Cafe template giveaway. We have three winners. If you see your name or your twitter ID here, please email us with your contact information at info@identitykitchen.com. Let us know your choice in Identity Cafe marketing templates and we will send it to you. Congratulations!!
And the winners are&#8230;(drumroll)
Kia Gregory
Mapuana
Scott [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/IDK.jpg"><img class="size-full wp-image-1250 alignright" style="border: 20px solid white;" title="IDK" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/IDK.jpg" alt="" width="253" height="380" /></a>Thanks to everyone who entered our <a href="http://www.identitycafe.com/" target="_blank">Identity Cafe</a> template giveaway. We have <strong>three</strong> winners. If you see your name or your twitter ID here, please email us with your contact information at info@identitykitchen.com. Let us know your choice in <a href="http://www.identitycafe.com/" target="_blank">Identity Cafe</a> marketing templates and we will send it to you. Congratulations!!</p>
<p>And the winners are&#8230;(drumroll)</p>
<p>Kia Gregory<br />
Mapuana<br />
Scott Kretschmann</p>
<p><em>Offer good through Feb 26, 2010.</em></p>
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		<title>The hole will get bigger</title>
		<link>http://identitykitchen.com/2010/02/the-hole-will-get-bigger/</link>
		<comments>http://identitykitchen.com/2010/02/the-hole-will-get-bigger/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 19:10:54 +0000</pubDate>
		<dc:creator>Ellen</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[brand experience]]></category>
		<category><![CDATA[building a better brand]]></category>

		<guid isPermaLink="false">http://identitykitchen.com/?p=1224</guid>
		<description><![CDATA[﻿
I got a call from my dry cleaner this week. A dress I had sent over (one of my most coveted) had a tiny hole where I had cut out the tag. &#8220;The hole will get bigger&#8221; is what the dry cleaner explained, you might want to wash this by hand. She also explained that [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://identitykitchen.com/design/wp-content/uploads/2010/02/w71geub33xkrjo.jpg"><img class="size-full wp-image-1245 aligncenter" title="w71geub33xkrjo" src="http://identitykitchen.com/design/wp-content/uploads/2010/02/w71geub33xkrjo.jpg" alt="" width="420" height="664" /></a>﻿</p>
<p>I got a call from my dry cleaner this week. A dress I had sent over (one of my most coveted) had a tiny hole where I had cut out the tag. &#8220;The hole will get bigger&#8221; is what the dry cleaner explained, you might want to wash this by hand. She also explained that the fine layers of silk would be best preserved by hand washing. Now, I do not send out to the dry cleaner often, and I do not particularly favor one dry cleaner over another. But this extra care given to my dress, and the willindness to forgo a sale and save my dress – brought about a new loyalty to their brand that will surpass price or inconvenience. Made me start thinking about the entire brand experience, and where we can improve. What are the services you&#8217;ve added or streamlined to create a better brand experience for your clients?</p>
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