Automation is great…sometimes. And sometimes it can really backfire. In a method to keep better track of our inquiries we set up an automatic feed into a folder, and when we tried to access the folder we could see lots of inquiries without any contact information. Needless to say, our grand automation scheme did not work. Oops. We have since fixed the problem, but we worry that we may have missed some of your requests for more information.

So…… if you have contacted us recently about information and not heard back, we are so very sorry. Please, please, please contact us again. Our clients are our business, and we do not take you for granted.

photo credit: Really Bad Inventions